Yes, you can amend your order until it is dispatched. Just get in touch with us! Let us know your order number and the changes you need, we will take it from there.
Yes, you can cancel it directly from our website until it is shipped from our warehouse, that is 4-12 hours after you place your order (not including weekends & holidays). Unfortunately, you cannot cancel it once it is shipped.
We always aim to make sure our customers love our products, but if you do need to return or exchange an order, we’re happy to help. Kindly use the return and exchange page for the relevant information and process.
Product
In the unlikely case of a defective product, you can exchange it with fresh product, at no cost. Kindly visit the exchanges page for more information.
All of our products are made in different parts of the world under the expertise and guidance from industry experts. It allows us to ensure each product is of the highest standard as our customers deserve nothing short of perfect.
Payments
Yes, we do offer Cash on Delivery across India.
We accept all major credit/debit cards, net banking, Paytm, UPI and many other popular wallets through our Payments Partner Razorpay.
Yes, it is safe. We process online payments through RazorPay. On opting for online payment for your order, you will be redirected to our secure payment gateway to fill in your payment details.
If the amount has been deducted from your back account then we would request you to wait for 24 hours as it’s usually credited back to your account. If you do not receive the amount,get in touch with us with your order number and details and we will help you out at the soonest.
